§1 The general terms of business are valid, so long as there are no special agreements recorded, for all contractual relationships with Abrakadabra Spielsprachschule Berlin GmbH.
§2 On the website of ABRAKADABRA Spielsprachschule Berlin GmbH, depending on the course offering, fixed contract periods of different lengths with the associated (monthly) course fees can be selected and booked. The scope of services, the location, the length of time, the course date(s) and the (monthly) course fee can be found in the description of the selected course offering on the website.
§3 After the selected fixed contract term has expired, the contract is automatically and tacitly extended for an indefinite period of time (subscription). The selected monthly course fee remains the same. The automatic contract extension does not affect day camps and booked individual courses with a fixed number of course dates or booked paid trial lessons for individual courses.
§4 Ordinary termination of contract is possible at the end of the selected contract term. After the fixed contract term has expired, a termination of contract is possible on a monthly basis. Abrakadabra Spielsprachschule Berlin GmbH reserves the right to terminate the contract for special reasons. An interim termination by the contractual partner is only possible if there are special reasons.
§5 The course fee must be paid monthly in advance and will be automatically collected by PayPal on a monthly basis. The prerequisite for this is an existing PayPal customer account. The contract month (not the calendar month) and therefore the date of the start of the contract are decisive for the due date of the monthly payment of the course fee. The monthly course fees must be paid in full for the full contract period, even if lessons are not taking place.
§5aWhen booking day camps, individual courses with a fixed number of course dates, as well as paid trial lessons for individual courses, the total price for the booked service is due immediately upon booking and must be paid via PayPal. PayPal as a payment service provider enables payment for the bookable services mentioned in §5a even without an existing PayPal customer account by paying by credit card or direct debit.
§6 The booked course dates take place once a week on the selected course date. In the case of individual courses, individual arrangements are made regarding the course dates and the course date(s) are determined before the course begins. The day camps take place during the week booked.
§7 With the exception of booked group courses in Kindergardens and online group courses, course dates do not take place during the official Berlin school holidays. Booked individual course dates can also take place during the official Berlin school holidays by arrangement. There are generally no courses offered on public German/Berlin holidays. The daycamps as holiday child care take place during the official school holidays.
§8 If course dates are taking place as usual, individually missed course dates by individual participants cannot be made up for and will not be reimbursed. Course dates that are not taking place will only be made up for if the cancellation of the course date was the fault of ABRAKADABRA Spielsprachschule Berlin GmbH (example: illness of the teacher, closing times of the ABRAKADABRA Spielsprachschule outside of official public holidays or Berlin school holidays). In this case, the course dates which are supposed to be made up for will be made up for after the confirmed cancellation date at the usual weekly course date.
§8aIf, in the case of individual courses, individually agreed course dates are not attended by the customer, these course dates will not be rescheduled and will not be refunded. If agreed individual course dates cannot take place on the part of ABRAKADABRA Spielsprachschule Berlin GmbH, alternative dates will be agreed upon.
§9 When booking day camps, the scope of services results from the components set out in the contract. The day camp care hours only take place during the noted care times. Further care matters are not part of the contract. When childcare sessions take place, individual participants will not be reimbursed for hours missed. For courses in primary schools and kindergardens, the childcare only takes place during the care times noted in the contract. Further child care matters are not part of the contract.
§10All course dates and daycamps, with the exception of trial lessons, only take place if all contracts have been received before the start of child care/course. The minimum group size is eight children. Abrakadabra Spielsprachschule Berlin GmbH reserves the right to terminate the contractual relationship if the number of participants is lower and to refund the course fees paid in advance.
§11We are not liable for accidents or injuries to the child during the care period. Parents are liable for any damage caused by children.
§12 Agreements with teachers/supervisors that go beyond the contract are invalid.
Instructions for withdrawal is also available here as PDF to download.